FAQs
CUSTOM ORDERS: Do you offer custom designs? Yes! Creative Impressions & Co. specializes in personalized and custom creations tailored to your vision and occasion.
TURNAROUND TIME : What is your turnaround time? Turnaround times vary depending on the product and customization requested. Estimated processing times will be provided during ordering and consultations.
SHIPPING: Do you offer shipping? Yes, shipping is available for select items. Shipping rates and delivery times are calculated at checkout.
LOCAL PICKUP: Do you offer local pickup? Yes! Local pickup may be available for customers in the Atlanta area depending on the order type.
MEMORIAL ITEMS: Do you create memorial keepsakes? Absolutely. We create meaningful memorial designs and keepsakes crafted with care, creativity, and attention to detail.
ORDER CHANGES: Can I make changes to my order after it’s placed? Order changes must be requested within 24 hours of purchase. Once production begins, changes may not be guaranteed.
REFUNDS: Do you offer refunds or exchanges?Due to the custom nature of our products, all sales are final. However, customer satisfaction is important to us, and we will work to resolve any issues related to damaged or incorrect items.
PAYMENT METHODS: What payment methods do you accept? We accept secure online payments through approved payment providers available at checkout.
BRANDING SERVICES: Do you offer branding or design services? Yes! Creative Impressions & Co. offers creative branding, custom design services, and personalized visual creations for individuals and businesses.